| This is an
e-mail we received from an online customer that ordered
product. We ran out of stock on the item and it was backordered
from the manufacturer but came up with a solution we hoped
would make our customer happy. Here was his reply.....
"Dave, thanks a lot man! I appreciate it. I will take
you up on that offer, I am definately going to pass on the
word because I have never had customer service like this.
Thanks again, Josh Bluemeke."
My name
is Drew and I’m from Niagara Falls. During the winter,
I decided that I wanted to better myself, both how I feel
physically, and how I look physically. Then in February
at work, they held a Biggest Loser contest for who could
loose the most in 3 months. At this point, I was 240lbs,
and at 6ft, I was carrying a lot of extra weight with me.
So on
March 1st my goal began. I joined a gym and started to learn
about supplements. After a week or two and having a better
understanding as to why my body needed protein, especially
after the gym, part of my post workout ritual included coming
to Herc’s Muscle Shop in Niagara Falls for a protein
shake. My workout partner and I came in five days a week
and with options like glutamine, taurine, creatine, plus
10 flavors to choose from, it made a huge difference in
how I felt after the gym, and how my body would recover,
not to mention the amazing taste!! It was a daily treat!!!
My favorite
flavor was Creamsicle, normally double scoop with glutamine
to help with recovery. Paul that manages this location was
always helpful and always great motivation when we came
in and would sit at the counter and enjoy some great conversation
between the three of us and other customers as they come
and go.
As of
June 1st, 2008, I reached my goal of 200lb’s, in just
THREE months!!! That was a total loss of 40lb’s and
I won the biggest loser contest at work. I’m still
going strong in the gym today and I plan to get the total
body I want. I’m feely better then ever in life.
A big thanks out to Paul and the staff at
Herc’s for great guidance.
Drew
Hey Paul,
Yes, I've received everything yesterday. I must say that
I am looking foward to buying my stuff from you in the near
future... Really enjoyed the way you've done a follow up
of my order.
Thanx again and Thanx for the samples ;P
Mike P.
Hey Paul, everything was perfect, thanks for
the t-shirt and all the samples. I will definitely be ordering
from you in the future and recommending you to my friends.
Trevor
Hey Paul, the order got here 2 days ago, no
problems. I was impressed with the speed I received everything,
so expect a lot more future business. Thank you for the
shirt too.
Mike S.
I got it today Paul - and thanks for the samples
of cookies and chocolate peanut butter whey.. damn it's
good..LOL
Dan
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